I had the pleasure of working with Adele - she could not have made the process easier for our client a new rugby star just arrived in the UK. Her customer service was excellent, always replied in a timely manner and full of advice. I can not recommend her or My Property box more highly.
I contacted My Property Box for assistance when my tenants gave notice. Olly was extremely helpful and provided great advice on the best time to list to avoid a gap between tenancies and suggested an appropriate increase in rent. He got back in touch with me when it was time to get the ball rolling. I already had photos of the property which he was happy to use and coupled with a fantastic property description which Olly wrote the property was listed and then let to the first viewer within a week. Bethan took care of the references quickly and efficiently and the whole process was fast and I was kept fully updated. Alex completed an inventory at ‘check in’ and the first rent payment was transferred to me quickly with an emailed statement. Would highly recommend the team and I will definitely use them next time.