Privacy Policy

My Property Box (UK) Ltd believe that your personal information including your purchase history, name, phone number(s), email and residential address, and credit card data belongs to you. We appreciate that your personal information and security are important to you. Our aim when collecting this type of information is to serve you better and we will not rent or sell your information to third parties. The terms and conditions of our Privacy Policy are further set forth below.

Controllers Of Personal Information

This Privacy Policy applies in the following instances:

  • When you make a transaction at any of My Property Box (UK) Ltd offices and offices trading under licence from My Property Box (UK) Ltd.
  • When you make a transaction or purchase through My Property Box (Ltd) websites.
  • When you subscribe to any of our email programmes in the United Kingdom.


What Personal Information About Customers Does My Property Box (UK) Ltd Gather?

Our primary goal in collecting personal information is to provide you with a smooth, efficient, customised shopping experience. The personal data we collect includes your name, phone number(s), email and residential address. This information helps us to personalise and continually improve your experience in our offices and when using our Website.

You do not have to register to access My Property Box website, however, we want to help you find exactly what you require as quickly and smoothly as possible. Therefore the more we know about your preferences the easier it is for us to help you. For this reason we encourage you to register with us.

Once registered we are in a better position to recommend specific properties or services of potential interest to you. Your details may be combined with other information in our records in order to:

Save you having to keep giving us the same information for different services offered by My Property Box (UK) Ltd and/or offices operated under licence from My Property Box (UK) Ltd.

Help you to get more out of your visits to our website by suggesting information about products and services which may be useful to you.

Keep My Property Box (UK) Ltd and offices trading under licence from My Property Box (UK) Ltd up to date with your details.

When you register you consent to us using your personal data in the manner described in this Policy.

The types of information we gather are:


Information You Give Us:

We receive and store information, including information that relates to and identifies you (“personal data”), that you enter on our Website, provide to us in our offices, or give us in any other way. You can choose not to provide certain information, but if you do so then you may not be able to take advantage of many of the features contained in our Website.



You have the right to withdraw your consent for us to use your personal data for marketing purposes at any time. You also have the right to withdraw consent for us to pass your information to third parties for marketing purposes. If you do withdraw your consent, this will result in us ceasing to market goods and services to you.

You can ask us to stop sending you marketing messages at any time by:

Following the opt-out links on any marketing message sent to you; or

Contacting us at any time by or by calling 01325 582101.

If you do withdraw your consent to receiving marketing messages, we will still process your personal data in order to fulfil our contract with you and in accordance with our legal, accountancy and regulatory obligations.


E-mail Communications:

You can choose to receive emails from us by signing up in our office or online. When you sign up with My Property Box (UK) Ltd, we may. The emails we send will include relevant news items, special offers, advance notice of new products and promotions, updates on services offered and notification of upcoming events. To ensure that we are providing materials of interest to you, we may monitor whether you opened a particular email have clicked on the images and/or links therein. You may unsubscribe at any time from receiving emails from us by clicking on the unsubscribe link at the bottom of any email message.


Automatic Information And Cookies:

Like many websites, our site uses “cookies”. When your Web browser accesses our Website and when you register, it will send us information which is useful to us, such as your name and your email address.

Cookies are pieces of information that allow us to provide you with a more convenient and personalised experience by recording information about your preferences. Most browsers will allow you to prevent your computer from accepting cookies. However, if you choose to disable cookies certain elements of our Website’s functionality will no longer be available to you. Please note that the information in our cookies can be requested only by the Website and our browser will not pass these cookies to any other site.

You can read more about cookies and their use at the Interactive Advertising Bureau’s dedicated website:


For What Purposes Does My Property Box (UK) Ltd Process Personal Data?

We use your personal data for purposes such as updating our account records, improving My Property Box (UK) Ltd products and services, marketing of My Property Box (UK) Ltd products and services and communicating with you.


Does My Property Box (UK) Ltd Share The Information It Receives?

When we collect your personal information, it is shared only with our affiliate and subsidiary entities as mentioned above and third parties as further described herein:


Service Providers and Agents:

We employ other companies and individuals to perform certain functions on our behalf. They only have access only to the information needed to perform their functions, and only for the purpose of performing those functions, but may not use it for other purposes.


Protection off Our Website And Third Parties:

We release account and other personal information if and to the extent that we consider release is necessary to comply with the laws or to protect the rights, property, or safety of our Website, our users, or third parties. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Naturally, this does not include selling, renting, sharing or otherwise disclosing personal data for commercial purposes in violation of the commitments set forth in this Privacy Policy.


Is Data Transferred Outside The EU?

We may use service providers who may provide services for us that operate or are located in countries outside the EU. The data protection laws outside the EU may not provide an equivalent level of protection to those in the UK, but My Property Box (UK) Ltd will abide by this Privacy Policy, as well as any applicable laws, when data is transferred. My Property Box (UK) Ltd will take steps to ensure that such recipients of data transfers are made aware of this Privacy Policy and take action to preserve the confidentiality and security of your personal data.

By providing us with your personal information on our Website or in the course of using our services, you consent to the transfer of your personal data to My Property Box (UK) Ltd, related group companies and authorised third parties outside the EU, for the purposes described in, and in accordance with, this Privacy Policy.


What Information Can I Access?

My Property Box (UK) Ltd and the office operated under licence from My Property Box (UK) Ltd is registered with the Information Commissioner’s Office our registration reference is ZA341064.

We take precautions to ensure the security and confidentiality of your personal data, and strive to keep it accurate. My Property Box (UK) Ltd believes that you should have the ability to review and update your account information.


Third Party Sites

Third party internet sites that you can link through to from our website are not covered by our Privacy and Security policy, so we accept no responsibility or liability for these sites.


Conditions Of Use And Revisions

If you choose to visit the Website, your visit and any dispute over privacy is subject to this Privacy Policy and any applicable terms of use. If you have any concern about privacy or have any questions or comments, please contact us by email and we will try to resolve it.

We may need to update our Privacy Policy from time to time. We may e-mail periodic reminders of our policies and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.


Changing The Way We Contact You.

If you would like to amend our methods of contact with you, you can do this at any time by contacting My Property Box on 01325 582101 or by emailing:


Access To Your Personal Information.

You are entitled to view, amend, or delete the personal information that we hold about you. You also have the right to be forgotten. Email your request to My Property Box at or contact us on 01325 582101.

Where you have exercised your right to be forgotten, we will only maintain a record of your details in order to fulfil our legal obligations for any defence against Consumer Protection Regulations or the Anti-Money Laundering Act.


Your Legal Rights

Under data protection laws you have the right to protect and look after your personal data. You have the right to:

Ask us for the personal data that we hold and process about you (this is commonly known as a data subject access request). You have rights to the following information:

The purpose(s) for which we are processing your information;

The categories of personal information we hold about you

The recipients or categories of recipient to whom the personal data have been or will be disclosed;

The period for which we will store your information, or the criteria used to determine that period;

Prevent the use of your personal data for marketing purposes by

Informing My Property Box; or

By ticking the relevant boxes on the data collection forms; or

By emailing

Ask that any inaccurate information we hold about you is corrected;

Ask that we delete the personal data we hold about you in certain situations;

Ask that we stop using your personal data for certain purposes;

Ask that we do not make decisions about you using completely automated means; and/or

Ask that personal data we hold about you is given to you, or where technically feasible a third party chosen by you, in a commonly used, machine-readable format.


Changes To This Privacy Policy.

This privacy will be reviewed periodically and was last updated in May 2018.